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Rental conditions

Purpose and contractual documents

Purpose of the Terms

The purpose of these Conditions is to define the conditions under which :

– The Hirer grants to the Hirer, who accepts it, a rental of the Vehicle;
– The Hirer agrees to pay the contractual fee;
– The obligations and responsibilities of the Parties.

Contractual documents

The Contract is formed between the Parties by the following contractual documents, presented in hierarchical order of decreasing legal value:

– The Contract with the Special Conditions;
– The present General Conditions and its appendices, which form an indivisible whole;
– Any appendices attached to the Contract.

In the event of contradiction between one or more provisions contained in the above-mentioned documents, the document of higher rank shall prevail.

Characteristics of the rental

Renter, main driver and additional driver

The Rental Agreement allows the Rental of a Vehicle in the European Union, for any Hirer meeting the following conditions:

Be legally entitled to enter into a Contract with the Renter;
Be expressly designated and fully identified in the Rental Agreement as the main or additional driver;
Have a valid identity document (national identity card or passport);
Be at least eighteen years old (twenty-five years old depending on the Vehicle) and have a valid driver’s license (for more than three years depending on the Vehicle) issued by a member country of the European Economic Area;
If applicable, have an international license accompanied by a copy of a national driving license.

Any person not expressly named and/or identified in the Rental Agreement is not authorized to drive the vehicle. Driving the rented vehicle by an unauthorized person is a violation of these terms and conditions of rental and the Renter shall be responsible for all consequences thereof, including litigation and claims and forfeiture of coverage. If the Vehicle is driven by any person not named in the Agreement, the Hirer shall be subject to an additional driver charge.

Duration of the lease

The Vehicle rental is concluded for the duration indicated on the Contract. It can only be extended under the conditions described in article 5.3 of the general terms and conditions.

No rental can be less than 24 hours from Monday to Thursday and 72 hours from Friday to Sunday (unless otherwise agreed). No daily rental is possible on weekends (except by tacit agreement). No rental can exceed 30 days.

Rental Territory

The driving of the Vehicle is limited to the territory of the European Union (hereinafter the « Rental Territory »). The Hirer is not allowed to leave the designated territory with the Vehicle. Any departure of the Vehicle from the Rental Territory shall be considered a breach of these Terms and Conditions and the Agreement and the Hirer shall be responsible for all consequences that may result.

How to take the vehicle

Reservation

Any reservation of a Vehicle is made exclusively through the JO’S CAR Company. All reservations are subject to a signed rental contract returned to the Renter. The Hirer must pay the full amount indicated in the Rental Contract, only the additional mileage will be paid upon return of the Vehicle.

When making a reservation, the Hirer may choose a specific make and/or model of Vehicle depending on the availability of the Renter. The Hirer shall not be held responsible for the allocation of a Vehicle that does not correspond to the Hirer’s expectations, if the category of the Vehicle has been respected, and the Hirer shall not be entitled to request a refund of the Rental Price on this sole ground.

Information to be provided

When picking up the Vehicle, the Hirer must provide the following information

– Copy of an identity document for each Driver;
– Copy of a K-Bis extract if the reservation is made for a legal entity as well as a copy of the identity document of each Driver and of the Hirer authorized to conclude the Rental Contract on behalf of the legal entity;
– A valid French driver’s license or foreign driver’s license and international driver’s license valid for at least three years for each Driver;
– Details of the pick-up of the Vehicle in the case of a pick-up in a third party location, subject to the conditions applicable in article 4.3 of the general terms and conditions;
– The credit card used to pay for the reservation.

Place, date and time of pick up of the Vehicle

The Hirer chooses the date, place and time to pick up the Vehicle which will be indicated on the Rental Agreement.

The rented Vehicle can be picked up either at JO’S CAR’s headquarters (without the application of additional charges) or at a third party location designated by the Renter (airport, home, etc.). A charge will be made for the collection of the Vehicle by the Hirer from a third party location.

Return of the vehicle

Place, date and time of return

The date, place and time of return of the Vehicle are indicated on the rental agreement. The Vehicle must be returned to the location, date and time specified in the Rental Agreement, to the rental company’s staff, during JO’S CAR’s opening hours or at times previously agreed.

In case of return of the Vehicle outside these hours, additional costs will be charged (see general conditions).

The rented Vehicles are returned to the Renter exclusively within a radius not exceeding 100 km from the Renter’s head office. The Vehicle can be returned to JO’S CAR’s head office at no extra cost.

The vehicle can also be returned to a third party location, which is understood to be the same location as the pick up of the Vehicle, no other third party location will be accepted.

After a period of 24 hours has elapsed without any news from the Hirer, the Hirer will consider the Vehicle as illegally appropriated and may file a complaint with the competent authorities. The Hirer will be entitled to claim additional costs and/or compensation for the damage as well as take legal action to request the immediate return of the vehicle.

Modification of the terms of return

During the course of the rental, the Renter may change the duration of the rental. The request must be made electronically and will be deemed accepted by the Renter – subject to the availability of the Vehicle – only after the transmission to the Renter of an email confirming the modification of the Rental Agreement.

Any change in the return arrangements must be requested from the Renter at least 24 hours in advance. The Tenant must pay the additional rental fees in the event of an extension of the rental period. These fees must be paid directly by bank transfer within 24 hours. In case of non-payment of the price within this period, the modification of the Rental Agreement will be cancelled and the Hirer agrees to return the Vehicle under the initial return conditions.

The Hirer may not drop off the Vehicle at a location other than that specified in the Agreement without the prior consent of the Renter. In the event that the Vehicle is dropped off at a location not specified in the Agreement and not authorized by the Renter, the Hirer shall be liable for a penalty of €500 for abandonment costs, in addition to the cost of returning the Vehicle, the amount of which shall be determined with regard to the location, day and time of recovery of the Vehicle by the Renter.

Early return

The Hirer may return the Vehicle early but will not be reimbursed for unused rental days. No refund will be given to the Hirer by the Renter in case of early return. This fee is the lesser of the Renter’s loss resulting from the inability to rent the Vehicle to another Renter for the remainder of the contract period.

If the Renter is unable or unwilling to inspect the Vehicle with the Rental Company at the time of return, JO’S CAR may inspect the Vehicle in the absence of the Renter. The Hirer will send by email to the Hirer the inventory of the Vehicle describing all the damages that may have been found as well as the photographs that attest to them.

It will also send an estimate of the repair costs to the Hirer, if applicable.


Obligations of the lessee

Tenant shall comply with the following obligations:

With respect to driving

– Not drive the Vehicle outside of the Rental Territory specified in the Conditions;
– Drive the Vehicle in compliance with all applicable traffic laws and regulations and follow all applicable local driving rules;
– Not drive under the influence of alcohol, drugs or any other substance that may impair driving;
– Be aware of the size or gauge of the Vehicle. Any misjudgment of size causing damage to the Vehicle will result in the exclusion of liability limitations;
– Park only in authorized parking spaces (the Hirer shall be responsible for any impoundment fees).

In terms of vehicle maintenance and safety

– Return the Vehicle, its keys, documents and accessories in accordance with the conditions set forth herein;
– Ensure that the luggage and goods carried in the Vehicle are sufficiently secured so as not to damage the Vehicle or injure the passengers;
– Maintain the Vehicle with the utmost care and, under all circumstances, ensure that it is locked and protected when parked or left unattended;
– Provide the Vehicle with the proper fuel. If the wrong fuel is supplied, the Hirer will be liable for the cost of repairing the damage;
– Check the oil and water levels;
– Checking the tire pressure;
– Take care of the Vehicle according to the warning lights on the dashboard and according to the manufacturer’s maintenance booklet;
– If the Vehicle is parked, do not leave personal belongings visible and ensure that it is locked;
– Do not smoke inside the Vehicle;
– Do not bring animals on board the Vehicle without the prior written consent of the Renter.

Payment of charges

– Pay the Rental Rate and Additional Charges;
– Pay any fees due for the parking of the Vehicle or report to JO’S CAR any technical difficulties encountered in paying a fee and, if applicable, provide proof of the technical impossibility of payment. In the event of technical impossibility of payment reported to the Renter, the Renter will be invoiced for the outstanding parking fees that would have reached JO’S CAR corresponding to the period of rental of the Vehicle. If no report has been sent to the Hirer, the Hirer shall be liable to the Hirer for any parking fees, post-parking fees and fines that may be claimed from him/her as well as the administrative costs of managing the fines;
– To pay any fees due for fines. JO’S CAR will not be responsible for any traffic fines. The Renter will be invoiced by JO’S CAR for any fine – as well as any administrative costs – that may be requested of him/her and that correspond to the duration of the rental of the Vehicle by the Renter. JO’S CAR reserves the right to inform the competent authorities of the details of the Tenant in the event of receiving a fine for the period of rental of the Vehicle not paid by the Tenant.

Prohibitions

The Hirer is prohibited from:

– Lease, mortgage, pledge, sell or hypothecate the Vehicle and its accessories and equipment;
– Use the Vehicle to transport passengers for hire or for carpooling purposes;
– Carry more passengers than the limit indicated on the vehicle registration document;
– Carry flammable, dangerous, toxic, harmful and/or radioactive goods;
– Transporting goods whose weight, quantity or volume exceeds the indications on the registration document;
– Carrying out races, rallies, track sessions, competitions or off-roading; Carrying live animals (or pets and/or domestic animals for which prior authorization from the Renter is required);
– To give driving lessons or to carry out accompanied driving;
– Use the Vehicle to push or pull another vehicle, caravan or trailer;
– Drive on roads that are not passable or where the condition of the Vehicle is unsafe and the Vehicle is not suitable for such roads;
– Transporting the Vehicle on boats, ships, trains, trucks or airplanes, unless expressly authorized in writing by the Renter. Any damage occurring during transportation will be charged to the Hirer.

Any use of the Vehicle contrary to this article shall render the Hirer liable for direct and indirect damages, costs and legal fees resulting therefrom and may result in forfeiture of the warranty.

Cancellation or modification of reservations

Modification and cancellation of the reservation

Any modification of a reservation must be requested from the Hirer at least 72 hours before the date of pick-up of the Vehicle indicated at the time of reservation. This modification will only be accepted by the Renter subject to the availability of the Vehicle.

In the event that a change is not possible, the Hirer may request a refund of the full rental price up to 72 hours prior to the pick-up date of the Vehicle.

After this period, any cancellation of a reservation will result in the retention by the Renter of 50% of the total amount of the reservation.

JO’S CAR reserves the right to cancel the rental, without refunding the amount paid, if the Hirer does not show up within twenty-four hours of the agreed pick-up date and time, or if on the day of the pick-up, the Hirer does not present the requested documents as indicated in art. 2 of the general terms and conditions, or if he/she does not meet the rental criteria, or for any contravention by the Hirer (see general terms and conditions). If the Tenant does not show up on the day of pick-up, no refund of the Rental Price can be made to the Tenant.

Force majeure

The Hirer shall not be held responsible for cancellation of the reservation or failure to pick up the Vehicle if this is due to force majeure. Force majeure occurs when an event beyond the control of the Hirer, which could not reasonably be foreseen at the time of the conclusion of the contract and the effects of which cannot be avoided by appropriate measures, prevents the performance of the rental contract. It is the responsibility of the Tenant to demonstrate the elements of force majeure. Strikes, delays or cancellations of the means of transport are not considered as force majeure.

Weather

No reservation can be cancelled after 72 hours from the date of reservation even in case of bad weather. During the reservation period, the Hirer shall not be entitled to a refund in the event of adverse weather conditions preventing the use of the Vehicle, which the Hirer expressly accepts.

Additional fees

he Hirer shall be liable to the Rental Firm for any additional charges resulting from the Hirer’s use of the Vehicle, including:

– Any additional charges for the provision of optional equipment listed on the Rental Agreement;
– All tickets and fines resulting from traffic violations and other similar charges (fines, improper parking, parking fees, etc.). The Renter is solely responsible for any increases in such fines in the absence of immediate payment.
– The cost of fuel missing at the time of return of the Vehicle. No refund will be made for fuel that is in excess of what was paid for when the Vehicle was returned;
– The cost of cleaning the Vehicle upon return;
– The cost of replacing lost or stolen keys;
– The cost of replacing or repairing accessories and documents provided in the vehicle or added by the Hirer under the terms of the rental agreement:
– Damage to the vehicle according to the damage deductible;
– The cost of repairing the vehicle in the event of a breakdown that is not related to the mechanics of the vehicle;
– Any additional compensation and expenses as specified herein.

At the end of the rental period, the Renter will receive a final invoice for all rental items and any additional charges still owed by the Renter (provided they can be calculated at that time). All other additional charges (including fines and damage to the Vehicle requiring a professional estimate) will be invoiced to the Renter at a later date.

Deposit of guarantee

Every rental contract requires the payment of a Security Deposit, the amount of which is indicated on the Rental Contract. It guarantees the proper performance of the obligations by the Tenant.

This is a bank imprint that will not be deducted upon return of the Vehicle, subject to the conclusions of the inventory of fixtures or any element that may have an impact on the return of the security deposit.

The Hirer expressly authorizes the Rental Company to deduct all sums due to the Rental Company from this deposit, subject to justification. In the event of repairs to the Vehicle, an indemnity for the immobilization of the Vehicle will also be deducted from the Deposit to the extent of the daily rental price of the Vehicle, for each day of immobilization.

The Security Deposit is intended to cover the loss suffered by the lessor as a result of damage and/or theft of the Vehicle, but this does not exempt the Hirer from paying directly any sums for which he/she may be liable, even if these sums exceed the amount of the said Security Deposit.